The Gen XY Lifestyle

NTUC Income launches FlexiTravel Hourly Insurance

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FlexiTravel Hourly Insurance is Singapore’s first travel insurance that protects travellers by the hour, with premiums starting from as low as SGD 1.80 for 6 hours of coverage

FlexiTravel Hourly Insurance is a newly launched travel insurance plan that provides travel protection by the hour. Available only for travellers headed to Bintan, Batam and Malaysia, the insurance plan provides a flexible and affordable way for them to insure themselves.

Travellers that are looking to do a short or impromptu trip – by land or sea – that ranges from a few hours to a full weekend can benefit from using this travel insurance plan and coverage.

FlexiTravel Hourly Insurance

How does FlexiTravel Hourly Insurance work?

FlexiTravel Hourly Insurance charges a minimum of SGD 1.80 for six hours of protection.

Travellers can add on coverage at a rate of SGD0.30 for every additional hour, capped at a maximum charge of SGD 3 per day. Policyholders who need to extend their trip while overseas can easily extend their coverage up to 7 days.

The insurance plan is accessible via the ‘My Income’ mobile app. Activating and stopping the coverage is also done through the mobile app.

An interesting feature that taps on the app’s geolocation function are the push notifications sent through the app to remind travellers to activate their FlexiTravel Hourly Insurance plan when it detects that they are departing Singapore, and to terminate their plan upon arrival in Singapore. There is also a manual function to update their travel details and terminate the coverage.

Based on a recent survey we conducted, we found travellers to be most concerned about seeking assistance when mishaps occur such as catching COVID or getting injured while overseas and needing medical treatment, as well as losing their personal belongings. However, despite these concerns, majority of the respondents still find purchasing travel insurance for such short trips expensive or cumbersome. With this in mind, we designed FlexiTravel Hourly Insurance to offer a pay-by-the-hour proposition to solve travellers’ pain point so they can continue enjoying their short trips while staying protected.

Annie Chua, Vice President and Head of Personal Lines, NTUC Income

What are some of the benefits designed for trips to Bintan, Batam and Malaysia?

FlexiTravel Hourly Insurance benefits are specially designed to cover the common needs and concerns of short-term travellers to Bintan, Batam and Malaysia by land or sea.

According to Income, here are examples of some key benefits of FlexiTravel Hourly Insurance:

  • Golfer’s cover, including stolen golf equipment from locked car and subsequent rental of golf equipment
  • Reimbursement for unused entertainment ticket purchased for your trip
  • Loss of baggage and personal belongings due to robbery or snatch theft and fraudulent use of bank card while overseas
  • Relief for additional transport expenses due to snatch theft, robbery, or road accident

FlexiTravel Hourly Insurance provides COVID-19 benefits such as medical expenses incurred overseas and emergency medical evacuation if required.

Access to FlexiTravel Hourly Insurance

Interested travellers can find more information about FlexiTravel Hourly Insurance on the Income website. They can also download the ‘My Income’ mobile app from the App Store or Google Play.

FlexiTravel Hourly Insurance

For first time FlexiTravel Hourly Insurance customers, Income is offering complimentary first-trip coverage for the first 1000 customers until 26 July 2022. Travellers that qualify can register via the “My Income” mobile app and key in the promo code “1STTRIPONUS” to enjoy complimentary travel insurance.

Images credit to Income