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Twitter search prompt provides access to credible HIV-related sources

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Dedicated Twitter search prompt provides access to credible HIV-related info and help sources

Twitter has launched an expansion of their #ThereIsHelp notification service. The notification prompt will provide authoritative and credible resources around HIV and encourage people to reach out and get help if they need it.

The prompt is provided when people search for keywords associated with HIV. The top search result will include a notification in local languages, encouraging them to reach out for credible information and sources of help. These can be websites or hotlines of local public health authorities or nonprofit organisations.

Image provided by Twitter

Some of the search keywords include but are not limited to:

With the launch, there will be a dedicated search prompt for HIV-related information across Asia Pacific and the Americas. In Asia, this includes the following countries: Hong Kong, Indonesia, India, Japan, Malaysia, Philippines, Singapore, Taiwan and Thailand.

We’re committed to protecting the health of the public conversation on Twitter — ensuring individuals can find credible information from authoritative sources is a key part of that mission. We also recognized that it is crucial for the public to have access to a free and #OpenInternet in combating the stigma around HIV. Therefore, we’ve partnered with public health authorities and local nonprofit organizations across Asia Pacific to provide people with access to accurate information about HIV, getting the help that they need, and launch dedicated #ThereisHelp notification prompt for HIV. We look forward to continuing the collaborations to help promote inclusion and diversity and fight against inequalities, as well as HIV stigma and discrimination.

Amanda Ang – Head of Public Policy, Government and Philanthropy, Singapore at Twitter