The Gen XY Lifestyle

ComfortProtect is a Singapore-first accident and COVID-19 insurance cover

By  |  0 Comments

ComfortDelGro Taxi and HL Assurance launch ComfortProtect, an accident and COVID-19 insurance cover for passengers.

ComfortDelGro Taxi passengers can enjoy personal accident coverage that also includes payouts for those infected with COVID-19.

The first accident COVID-19 insurance plan covers personal accidents such as accidental death and permanent total disability of up to SGD 50,000 for 24 hours starting from the time they board the taxi.

The plan also offers a SGD 500 cash payout for anyone who:

  • Has taken the COVID-19 Polymerase Chain Reaction (PCR) test and is tested positive for COVID-19, within 14 days from the date of the ride; and 
  • Is hospitalised to receive in-patient treatment for a consecutive period of at least three days after testing positive for COVID-19. 

The new product called ComfortProtect is exclusively available to passengers who book ComfortRIDE and activate the policy via the ComfortDelGro Taxi Booking App. 

The premium per ride is SGD 0.30 (thirty cents).

The well-being of our passengers is a priority, which is why ComfortDelGro Taxi is offering ComfortProtect, which covers both personal accident and COVID-19 at a very affordable premium per ride. Unlike other ride hailing options, where 30 cents is a platform fee, this same amount that our passengers pay is for their benefit. As the only point-to point-transport operator to offer this insurance, we hope it will give our passengers peace of mind when they travel onboard our taxis – and even thereafter.

Mr Ang Wei Neng, CEO of ComfortDelGro Taxi

For a limited time period, passengers who opt in for their first ComfortProtect policy will enjoy the full coverage – for free.

Photo credit: ComfortProtect website

How to activate ComfortProtect on the app

  • Tap on the “ComfortProtect” icon that appears on the App’s main page,
  • Tap on “Activate Insurance” to be redirected to fill in and verify an electronic form
  • Select the pick-up address and destination before choosing ComfortRIDE
  • Select one of the in-app cashless payment methods, excluding Cabcharge
  • The premium amount of 30 cents will be automatically included into the final fare at the end of the trip. 

Passengers can also activate ComfortProtect during the ride by simply tapping on the “Opt In” button on the ComfortProtect banner in the App.

Once ComfortProtect has been activated, it remains in force for all subsequent ComfortRIDE trips until the passenger deactivates it in the App.

This micro-insurance built on a stackable concept, is the first in Singapore and is a milestone for both organisations as we reach out to serve our customers jointly and ensure sufficient insurance coverage, even by commuting.

Mr Kelvin Lim, CEO of HL Assurance Pte Ltd

Feature photo credit: ComfortProtect website